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E-Discovery 101: How New Rules Enhance Telecom Manager Role In Litigation Defense, ESI DisclosureNew federal rules on electronically stored information (ESI) could mean more work but also new opportunities for telecom managers and other communication technology professionals. Prepare for records-recovery requests from your attorneys by learning the basics of the new “e-discovery” rules adopted in 2006 by the U.S. Supreme Court to govern lawsuits in federal civil courts. See how the rules require enterprises to produce voicemails, call-detail records, e-mails, faxes, text messages, interactive voice response (IVR) transactions and other ESI relevant to the court case as part of the litigation discovery process. Telecom managers will experience a new dimension in their role as the enterprise legal department turns to them for assistance in responding to e-discovery demands. 9-page White Paper. Read more...


